Welcome to AKG Lodge. By accessing our website, making a reservation, or staying at our lodge, you agree to comply with and be bound by the following terms and conditions. These terms are designed to ensure a safe, enjoyable, and seamless experience for all our guests. Please read them carefully before booking your stay.
1. Booking & Payment Policies
1.1 Booking Confirmation
- All reservations must be made through our official website or authorized booking platforms.
- Guests must provide accurate personal details, including full name, contact information, and valid identification.
- A booking is confirmed only after payment is received and a confirmation email is sent.
1.2 Payment Methods
- We accept payments via Razorpay, credit/debit cards, UPI, and other approved digital payment methods.
- All transactions are securely processed; we do not store payment details.
1.3 Pricing & Taxes
- Room rates may vary based on demand, availability, and seasonal factors.
- Prices include applicable government taxes unless otherwise specified.
1.4 Cancellation & Refund Policy
- Cancellations made 2 days before check-in may be eligible for a refund, subject to a cancellation fee.
- Refund processing times may vary depending on the payment method.
2. Check-in & Check-out Policies
2.1 Check-in Requirements
- Check-in time: Morning | Check-out time: Morning.
- Guests must present a valid government-issued ID at check-in.
- Early check-ins may incur additional charges.
2.2 Check-out Policy
- Late check-outs may be granted based on availability and may result in extra charges.
- Guests must return room keys at check-out; lost keys may result in a replacement fee.
3. Guest Responsibilities & Code of Conduct
3.1 General Conduct
- Guests must respect other guests, staff, and property.
- Disruptive behavior may result in eviction without a refund.
3.2 Property Damage & Liability
- Guests are responsible for any damages caused to the lodge’s property.
- Damages must be reported immediately, and charges will be assessed accordingly.
3.3 Prohibited Activities
- Smoking is prohibited in non-smoking rooms and common areas (penalty fee applies).
- Illegal activities, including drug use and violence, will be reported to authorities.
- Pets are not allowed unless specified.
4. Facilities & Services
4.1 Housekeeping & Room Maintenance
- Rooms are cleaned daily; additional housekeeping available at extra cost.
4.2 Internet & Utilities
- Complimentary Wi-Fi is provided but may vary in availability.
- Power outages may occur due to external factors; AKG Lodge is not liable.
5. Privacy Policy
- Guest information is collected for booking and service purposes only.
- We do not share personal data with third parties unless required by law.
6. Liability Disclaimer
- AKG Lodge is not responsible for lost, stolen, or damaged personal items.
- Guests agree that AKG Lodge is not liable for any accidents, injuries, or medical emergencies.
- The lodge is not responsible for delays due to natural disasters or unforeseen circumstances.
7. Amendments & Governing Law
AKG Lodge reserves the right to update these terms at any time. Updated terms will be posted on our website.
For any inquiries, contact us at:
📧 Email: manigukan@gmail.com